We value your privacy. This Privacy Policy explains what data the My Pool Plan mobile application (the “App”) collects, how we use it, and the choices you have. By using the App, you agree to the practices described here.
Usage and diagnostics (via Google Analytics for Firebase / Google Analytics): We collect app interaction events (such as screens viewed, feature usage, session duration), device and platform information (e.g., OS version, device model, app version), coarse location (derived from IP, where available), and crash logs. This information helps us understand how the App is used and where to improve reliability and usability.
These analytics events are not linked to information that directly identifies you (such as your name, email address, or account identifiers). We use analytics in a way designed to prevent identification of individual users.
We use Google Analytics to gather usage insights. Google may process limited technical data on our behalf to provide this service. For details on Google’s privacy practices, please visit Google’s Privacy Policy. You can learn more about Google’s safeguarding of data for Analytics at Analytics Help.
Analytics data is retained only for as long as necessary for the purposes outlined above and as configured within our analytics tools. Retention periods may vary based on service settings and legal requirements.
The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, our legal basis for processing analytics data is our legitimate interests in improving the App. Where consent is required by local law, we will rely on consent.
We use reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure.
Depending on your location, you may have rights to request access, correction, deletion, restriction, or portability of your data, and to object to certain processing. To exercise these rights, contact us using the details below.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
To exercise these rights, please contact us at help@personalizedpool.com.. We will verify your request consistent with applicable law and respond within the timeframes required by CCPA.
We may update this Privacy Policy to reflect changes to the App or legal requirements. We will post the updated date at the top of this page. In some cases, we may provide additional notice (such as an in-app notice).
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at help@personalizedpool.com.